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How 0c5rnh Handles Your Personal Data

At 0c5rnh, your personal data belongs to you — we collect only what is needed to operate your account, process transactions through UPI, Paytm or PhonePe, and keep…

Data transparencyUPI & Paytm account safetyYour right to erasureNo third-party saleIndia-applicable law

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What This Privacy Policy Covers

0c5rnh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every account holder who accesses 0c5rnh where local law permits. We collect your name, email address, phone number and payment identifiers — such as your UPI handle or Paytm-linked mobile number — at the point of registration and when you initiate a

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transaction. Device identifiers and IP addresses are logged automatically to protect your account from unauthorised access. We do not store full card numbers or PhonePe wallet credentials on our servers; those are handled end-to-end by the respective payment processors. Data we hold is retained only for
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as long as your account is active or as required by the applicable jurisdiction. You can contact our privacy team at any time to ask what data we hold about you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your personal data, want to request a copy of what we hold, or need to raise a concern about how it has been used, our privacy…

Email Privacy Request Send a written request to our dedicated privacy address. Include your registered email and account ID so we can locate your data quickly and respond within 72 hours.

Live Chat Support Open the chat widget from any page on 0c5rnh and select the Privacy topic from the menu. A support agent can log your request and escalate it to the privacy team immediately.

In-Account Help Centre Log into your account, navigate to Settings, and use the Data & Privacy section to submit access, correction or deletion requests directly — no email thread required.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of server-side encryption, access controls and regular security audits to keep your account data safe.

Encryption at Rest

All personally identifiable data — including your registered phone number and UPI handle — is encrypted at rest using AES-256 standard, meaning raw data cannot be read even if storage is accessed without authorisation.

Cookie Policy

We set session cookies to keep you logged in and preference cookies to remember your last-used payment rail such as Paytm or PhonePe. No tracking cookies are shared with ad networks without your explicit consent.

Data Retention Period

Account data is retained while your account remains open. When you close your account, most personal data is deleted within 30 days, except where applicable law in your jurisdiction requires us to keep specific transaction records longer.

Third-Party Sharing

We share data only with payment processors such as the UPI network and PhonePe to complete transactions you initiate. We do not sell, rent or trade your personal data to marketing companies or data brokers.

Your Right to Access

You may request a full copy of the personal data we hold about you at any time. We will compile and deliver it in a readable format within the timeframe required by applicable data-protection law in your region.

Correction and Deletion

If any data we hold is inaccurate, you have the right to request a correction. You may also request deletion of your data where no legal retention obligation applies. Both requests are handled through the in-account Privacy section or via our support team.

Your Privacy Policy Questions

Below are the questions we receive most often about how 0c5rnh handles personal data. If your question is not covered here, our support team can connect you with the privacy team directly through live chat or the in-account help centre.

We collect your name, email address, mobile number and the payment identifier you use — such as your UPI handle or Paytm-registered number. Device data and IP addresses are also logged automatically for security purposes.

Only with payment processors needed to complete your deposits and withdrawals via UPI, Paytm or PhonePe. We do not sell or share your personal data with advertisers, data brokers or any unrelated third parties.

Log into your account, go to Settings and select the Data and Privacy section, or contact our support team via live chat. We will compile your data and send it to your registered email within the timeframe required by applicable law.

Yes. Submit a deletion request through the in-account privacy section or by emailing our privacy team. Data will be removed within 30 days of account closure, except where applicable local law requires us to retain transaction records.

Cookies keep you logged in during your session and remember preferences like your last-used payment method. We do not use tracking cookies for advertising without consent, and you can adjust cookie settings in your browser at any time.

Most personal data is deleted within 30 days of account closure. Certain transaction records may be retained longer where required by the data-protection or financial regulations applicable in your jurisdiction.

Reach out to our privacy team via email or live chat with your account ID and a description of your concern. We acknowledge all privacy complaints within 48 hours and aim to resolve them within 14 working days.

How 0c5rnh Handles Your Personal Data

Reach Our Privacy Team Directly

Data Handling, Cookies and Account Security

Encryption at Rest

Cookie Policy

Data Retention Period

Third-Party Sharing

Your Right to Access

Correction and Deletion

Your Privacy Policy Questions

01 What personal data does 0c5rnh collect when I open an account?

02 Does 0c5rnh share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 0c5rnh to delete my data?

05 What are cookies used for on 0c5rnh?

06 How long does 0c5rnh keep my data after I close my account?

07 Who do I contact if I think my privacy rights have been violated?

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